Privacy Policy

Effective Date: June 1, 2026

Welcome to Maxispin Casino ("we", "us", "our"). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services in Australia.

1. Information We Collect

We collect the following types of personal information:

Identity Information: Name, date of birth, gender.
Contact Information: Email address, postal address, phone number.
Account Information: Username, password, transaction history, account balance.
Payment Information: Credit/debit card details, bank account information.
Technical Information: IP address, browser type, device information, operating system.
Usage Data: Pages visited, time spent on site, clicks, and other analytics data.
Verification Information: Documents for identity verification as required by law (e.g., passport, driver’s license).

2. How We Collect Your Information

We collect information directly from you when you register, make deposits or withdrawals, contact customer support, or otherwise interact with our services. We also collect information automatically through cookies and similar tracking technologies when you use our website.

3. Use of Your Information

We use your personal information to:

Provide and manage your account and access to our casino services.
Process transactions, including deposits and withdrawals.
Verify your identity and comply with legal and regulatory requirements.
Communicate with you about your account, promotions, and updates.
Improve and personalise our services and website experience.
Detect and prevent fraud, money laundering, and other illegal activities.
Comply with applicable laws and regulations.

4. Disclosure of Your Information

We may disclose your personal information to:

Service providers and partners who assist us in operating our business (e.g., payment processors, IT providers).
Regulatory authorities or law enforcement agencies as required by law.
Third parties in connection with a business transfer, merger, or acquisition.

All third parties are required to keep your information confidential and secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse usage, and personalise content. You can manage your cookie preferences through your browser settings. For more information about cookies, please visit https://www.aboutcookies.org.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with legal obligations.

8. Your Rights

Under the Australian Privacy Act 1988 and related laws, you have the right to:

Access your personal information held by us.
Request correction of inaccurate or incomplete information.
Withdraw consent to certain uses of your information.
Complain about a breach of privacy.

To exercise these rights, please contact us using the details below.

9. International Transfers

Your information may be transferred to and stored in countries outside Australia. We ensure that any such transfers comply with applicable data protection laws and that your information remains protected.

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]
Phone: +61 2 1234 5678
Address: Maxispin Casino, Level 10, 123 Gaming Street, Sydney, NSW 2000, Australia